CONCERNED associates was first established in 1994. We are a private, independent firm of professionals dedicated to assisting employers and employees alike to enhance personal and professional productivity.

Our clients We serve employer companies ranging from small start up organizations to large well-established firms. Our client companies span a range of industries and services in both the private and the public sectors. Service satisfaction Perhaps the most gratifying statistic about our company is that our client and user satisfaction surveys have resoundingly endorsed our efforts. Our client employer satisfaction and renewal rate exceeds 95% and our employee satisfaction rate is 97%. We don’t let this make us complacent though – we are continually refining, enhancing and expanding the range of services that we offer our clients and members.

Our associates Our Professional Associates are all Master-level counselors. We take great meaning and satisfaction in the fact that we enhance business by helping individuals. Our efforts are supplemented by an extensive network of credentialed and contracted service providers in a variety of mental health, health care and professional disciplines. Our services We provide all the services that have come to be identified with EAPs, and we also provide more: a menu of work/life services designed to help employees solve daily problems and be more productive; a full range of compliance and productivity services geared to enhancing and supporting our employer’s supervisory and management teams in their everyday management roles, and a strong curriculum of on-site and off-site training programs.

Why CONCERNED Associates Employee Assistance? Employee Assistance Program (EAP) means a comprehensive program of counseling services. And CONCERNED associates has been delivering quality counseling services to hundreds of employee members since 1994. But that's only part of the story. When you select CONCERNED associates EAP, you get a range of programs designed to reduce risk, cut cost, save valuable employees, increase profits and enhance employee productivity. PROFESSIONAL CONCERNED Associates only contracts with high quality Certified Employee Assistance Professionals and/or experienced and certified/licensed counselors with excellent references. We have professional associates who are multi-lingual to help your employees better understand the Employee Assistance Program and program procedures. EXPERIENCE We have over 30 years of experience in employee assistance programming, occupational psychology, management consultation, mental health assessment/treatment, substance abuse assessment/treatment, and supervisory consultation. CONVENIENCE During development of your EAP program, CONCERNED Associates will serve all of your employees at a site near you. Appointments will be available in just a few days. An experienced clinician/consultant will be assigned to serve you, your company, and your employees in person, by telephone, by email and by sending informational packets. CUSTOMIZE We are not "one size fits all." We customize EAP's and programs to best meet your needs. In our initial interview, we take the time to understand your company needs, culture, demographics, available resources and unique characteristics. We definitely want to understand your expectations and goals for a successful and utilized EAP program. We continually find ways to offer continuous improvement for your EAP program. INCENTIVES CONCERNED Associates can offer a financial discount for newly established EAP programs. We can show you how to create a friendly and highly utilized EAP program. We also offer a variety of packages to meet your budget and goals. NATIONAL REACH "On Site Everywhere" - We provide services nationally and will be able to work with you. We have several hundred practitioners on our provider list throughout the USA (48 states) and can recruit and screen professionals in your area.

COST-EFFECTIVE CONCERNED Associates takes great strides to provide the most cost-effective services in the market and will customize services to work specifically within your budget. If you are eligible, you will be offered a substantial discount (10-20%) for the first year of a two year contract. WE SPECIALIZE IN SMALL AND MID-SIZE COMPANIES We specialize in providing EAP programs for small and mid-size companies (200 employees to 3,000). We limit our scope of practice for several reasons: First, we do not maintain a large and expensive bureaucratic organization. Second, we maintain a small, quickly responsive business model to address your needs and "Personalize" services for your company, your employees and their families. Our area representatives attends to your company problems and changing needs. WELLNESS RESOURCE CONCERNED Associates has the resources to assist you with a variety of your employee needs and employee health plan. We work with a number of wellness providers and coaches across the country; if you should require a service that is out of our expertise, we will lead you to a choice of resources. We bring you employee and work/life assistance to improve employee productivity, and HR information which helps you improve your Human Resource Program and Training Services that will enhance the performance of your employees and your organization. QUALITY We provide the highest quality of service by hiring select providers (associates) with exceptional training and experience in employee performance, mental health, substance abuse and wellness. HIGH SATISFACTION All of the above are supported by excellent client satisfaction ratings. This includes company representatives, employees and their family members. This is measured through client satisfaction surveys, monthly contacts with company representatives and quarterly utilization reports. Currently our overall satisfaction rate is 96%! (Rating: program development, orientation for employees and families, supervisory/management training, promotional materials and frequency; response to request for services, website services, internet counseling, face to face services, arrangement for appointments and effectiveness of counseling.

Talk to us We invite all site guests to explore our resources, to give us feedback on our site and to contact us for additional information at: (866) 903-6000 or E-mail: CONCERNED associates info@concernedassociates.com

CONCERNED associates is owned and operated since 1994