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| How your EAP works for you Everyone needs a little help sometimes. Some problems are small and easy to resolve and others just seem too overwhelming to handle alone. Sometimes those problems and concerns begin to affect other aspects of our lives; for example, our jobs, our family, or relationships. at CONCERNED associates we understand We are here to help you deal with a wide range of problems such as stress overload; grief; job problems; alcohol, drug abuse or other addictions; parenting or step family issues and other concerns. We can also help you enhance your self-esteem or explore ways of bettering yourself. No problem is too small... or too large. Here's how the program works: First: When you're ready feel free to call us: 1-866-903-6000 CONCERNED associates When you have a problem you need help with, just call us and we'll give you a counselor to call. You make the appointment at your convenience. There is no fee, because your employer has arranged for payment in advance. This is an employee benefit. For your convenience, we offer evening hours as well as appointments during the day. Please note: If you already have the EAP provider list for your employer, simply call any of the providers on your list and make your appointment. Second: We are here to listen to you. In the first session, you and your counselor will discuss your specific concerns. Together you and your counselor will develop an ongoing plan to help you meet your goals. All conversations are private and confidential. We do not report names or identifying information to your employer. Third: We are here to understand your Many times, short-term counseling is all you need to get back on the right track. You can receive this counseling directly through your counselor at no charge to you. Fourth: If you need more help, we'll guide you in the right direction. Sometimes additional services may be recommended to best help you reach your goals or solve your problem. Your EAP counselor will help you weigh the options and refer you to the right resource for additional help.
Your counselor will continue to be available to you in the future. If an outside referral is made, your counselor will follow up with you to make sure you are receiving quality services and are making progress toward your goals.
This is an employee Our services are paid for by your employer. You will not be charged for the initial problem assessment and short-term counseling. If you and your counselor decide additional help is needed, your counselor will refer you to agencies that are free, covered by insurance, or charge fees based on your ability to pay. You will be responsible for any costs not covered by insurance.
We realize that sometimes you may need to talk to someone in between appointments or outside of office hours. In a direct emergency, call 911. If a personal crisis occurs when our office is closed, call our number, 1-866-903-6000, and you will be assisted in reaching our EAP counselor that is on call. Our phones are answered live and available 24/7.
All you need to do is call. Identify yourself as part of CONCERNED associates Employee Assistance Program and mention the name of your employer. We'll schedule an appointment for you or connect you with someone right away. Please remember. Everyone has personal problems that life's stresses may bring. Sometimes we need a little extra help. |
| In a direct emergency, call 911 |
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