Confidential Help For People In the Workplace Employee Assistance Program The Employee Assistance Program is the cornerstone program that provides counseling to employee members experiencing personal or family problems. These services are low-cost, confidential, and voluntary. Our EAP is designed and monitored by a nationally certified employee assistance professional staff. (EAPA: Employee Assistance Professional Association). Member and Employer Satisfaction Delivering a high quality of service to both our employee members and our employer clients is our primary goal. Since 1994, CONCERNED associates has maintained an extraordinary level of satisfaction with both clients and members. Member satisfaction remains at 96%. Member Services Members receive immediate attention from CONCERNED associates' staff. Our phones are answered 24 hours a day, seven days a week. Counseling services can be arranged to meet the member's needs and schedule. Counselors at CONCERNED associates has a minimum of a masters degree and are experienced. When local personal counseling is needed, the member is referred to one of our providers located throughout the United States.. Work/Life Assistance Services The problems that distract employees aren’t confined to just personal and family issues. That is why our EAP counseling program is enhanced with a range of work/life assistance services. Work/Life Services Include Information about: • Childcare/daycare resources • Eldercare programs information • Health and wellness information • Legal counsel information • Debt and financial counseling information Employer Assistance At CONCERNED associates we include an entire menu of employer-focused services that help you improve productivity and deal with important employee situations. This includes newsletters for supervisors, supervisory training, and sample letters to be sent to all employees and their families. We work with you to develop your program. The menu also includes our Administrative Referral Program: The Supervisory Consultation Service, On-site Training Programs, Trauma Response, as well as, assistance with Violence in the Workplace, Reasonable Suspicion, Sexual Harassment and Alcohol/Drug policies. Reporting to Employers Confidential Quarterly reports are published to report on services utilized. These reports contain no identifying information, but include information about the program’s usage: number of sessions, number of employees, gender, issues addressed, disposition, referrals completed and more. Supervisory Referrals, in particular, are reported in a timely fashion to help you make appropriate decisions. These can be weekly or bi-weekly as the situation dictates. Response time is critical in these situations, CONCERNED associates is experienced in giving you the feedback needed to save valuable employees. How to Start an EAP? One of the best ways to begin is to consult with a Nationally Certified Employee Assistance Professional Staff, experienced in the field of mental health and employee assistance. CONCERNED associates is proud to provide qualified and certified staff to help you get started. EAP's Make Financial Sense! Do you need help in making a case for the cost of an EAP? For more information call us today. CONCERNED associates 1-(866) 903-6000 E-mail CONCERNED associates at: info@concernedassociates.com

Interview Form fill out the easy electronic form about your company, to implement a fast more accurate reply & evaluation

Supervisor EAP Training Program identify, manage, workplace behavior problems. Click the link to start the program.

Confidential Reports: feedback on services

Stress Management Secrets for Supervisors This course gives you 10 tips to manage the unique types of stress that often come with the job of supervisor.

They include disciplining employees, resisting burnout and withstanding constant change. You'll learn strategies to maintain control in even the toughest situations and meet challenges head-on with a healthy, can-do attitude.

Our primary goal is high quality service to our clients and their members