One of the main questions we hear from people and employees who wish to use EAP services or our services is, "Is it confidential?" Even though seeking counseling is becoming more and more accepted as a healthy way to overcome problems, people still want to maintain their privacy. At CONCERNED associates, we respect your privacy. No one outside or outside the EAP, will know that you are using the service unless you want them to. Assurance of confidentiality is one of the most important aspects of your Employee Assistance Program.

Law Exceptions: There are a few exceptions to the confidentiality law: 1. If a client present serious danger to him/herself or someone else. 2. If a counselor recognizes that child or elder abuse/neglect is occurring.

Information: State and Federal confidentiality laws prohibit the EAP from disclosing clinical information or identifying any client without the client's written consent. • The written consent process includes executing a form which specifies in writing exactly what information is to be disclosed, to whom, for what purpose, and the time period that release will be in effect. This assures that the client is informed and agrees with the disclosure of information about them.

Questions: 1. Will my employer know that I use the EAP? No. No one will know unless you want them to. 2. What information does the company receive? The only information that is given to the company is a quarterly report consisting of statistics of how many people use the EAP. No information is shared that would identify anyone using the EAP.